PLMA e-scanner June 4, 2022

Issue #11 of 24
June 4, 2022

NEWS ROUNDUP
Executive Education Program Returns to Campus This Month

PLMA’s Executive Education Program will be conducted live and in person on the campus of Saint Joseph’s University in Philadelphia June 21-22 after two years as an online event. Over two days, the program, which is themed “Embrace the Change,” will focus on current industry challenges, such as supply chain delays, inflation, recession fears and others that may develop in the near future.

Unprecedented forces impacted nearly every aspect of the grocery industry over the past two years. Product innovation and format development, online ordering and delivery options, and pricing strategies have all changed. While better days seem to lie ahead, major transformation and the evolution of all aspects of retailing will remain.

Presenters will include Jac Ross, the Vice President for Own Brands at Sprouts Supermarkets, who will discuss innovations in products and packaging; John Evans, Director of Private Brands, GM, HBC, and Non-Foods at Weis Markets, who will examine the role of the retailer in the private label industry; and Kelly McGolrick, Vice President of Private Label Sales Development for Lassonde Pappas & Company, who will address the role of the manufacturer.

Since the program’s inception in 2001, more than 2,000 men and women from all sectors of the industry have graduated. Classes are perfect for new hires, those who built their careers working for national brands, or any professional in the field who is looking to refresh their knowledge, broaden focus and sharpen the ability to think and interact strategically.

To register or receive more information about the program, visit PLMA.com or contact Julia Meehan at education@plma.com.

Private Brands Sales Continue Rapid Growth

Private brands continue to show strong growth. Through the first five months of the year, according to IRI, store brands dollar sales have surged 7.8% while national brands increased only 5.0%.

The five-month aggregate number was powered in part by the latest monthly performance. In the latest numbers from IRI, ending May 15, store brands dollar sales grew by 8.7% compared to the same period a year ago, more than doubling national brands growth of 4.1%. While each month of 2022 has shown vigorous store brand growth, the past three months have been especially robust.

Store brand dollar sales grew by 9.5% in April compared to a year ago, double the national brand improvement of 4.6%. In March, sales grew 8.9% while national brand sales clocked in at 5%. On average, store brand dollar sales have averaged 9% growth in the past three months. 

In the first two months of 2022, February dollar sales were 6.8% and in January, private brand dollar sales growth 5%, and ahead of national brands at 6.5% and 4.6%, vs the same period in 2021.

Overall, dollar share in 2022 stands at 18.1%, an increase over the 17.7% in 2021 for store brands in all the major channels. Unit sales continue to decline, however. They have fallen an average of 2.4% so far in 2022 but at a slower pace than national brands which saw an average 3.7% unit sales drop this year.

For May, 13 of 17 departments showed store brand dollar growth, with only deli cheese, beauty, home care and tobacco showing declines. While liquor and floral showed the strongest dollar growth with 23.3% and 19.8%, respectively, and other categories were not far behind.

Beverages increased 19.4%, refrigerated products grew 14.9% general food came in at 9.5% and frozen showed a 7% increase.

The most recent statistics are available for members at plma.com through the IRI Unify section. Members can also find information on 317 categories and 967 subcategories, as well as statistics from 18 departments.

PLMA’s 2022 Private Label Report, which is available to all, highlights private brand sales statistics for 2021 and can be downloaded from plma.com under “About the Industry / Research, Reports and Publications.”

Walmart Sees Shift to Private Brands

Executives from Walmart say the increasing pressure of inflation may be driving consumers to purchase more store brands.

While on a call with investors announcing the company’s first-quarter earnings, Walmart’s President and CEO Doug McMillon discussed the challenge that inflation poses.

“While we’ve experienced high levels of inflation in our international markets over the years, U.S. inflation being this high and moving so quickly, both in food and general merchandise is unusual,” McMillon said. “We’ll control what we can control, reduce our inventory level, and keep prices as low as we can, especially on opening price point food items, while improving our profit performance.”

Still, while inflation may be posing challenges, McMillon explained Walmart is better positioned than smaller companies to keep prices low, appealing to low-income consumers.

“Not all of them can afford to absorb this — that’s where they need our help,” McMillon said, adding that the company is focusing on the essential categories where it can keep prices low for those who are struggling to purchase food.

Brett Biggs, Walmart’s Executive Vice President, and Chief Financial Officer, pointed out consumer concerns about high inflation are resulting in shoppers turning to store brands. “Consumers are feeling inflation pressures as evidenced by an increase in grocery private-label penetration,” said Biggs.

John Furner, chief executive of Walmart U.S., agreed, saying the move to private labels is happening in categories like “deli, lunch meat, bacon and dairy.”

“We need to do more to keep costs low, and where we see the switching from brands to private brands, we’ll continue to watch that for a group of customers,” Furner said on the investors call.

When it came to food and supply chain costs, Biggs added that Walmart plans to “partner with suppliers on the food and consumables side this spring to try and bring those costs down.”​

Most Households Subscribe to Retail Membership Programs

Research from data and tech company Numerator finds 62% of U.S. households are subscribers to at least one retail membership program. Numerator studied Amazon Prime, Walmart+ and Target’s Shipt Everyday services, and analyzed membership numbers, customer loyalty data and benefits from membership that influence consumers’ choices.

Of the memberships studied, Amazon Prime is the most popular, with 53.6% of U.S. households as subscribers. While 8% of households subscribe to Walmart+, Numerator said this service has seen a surge in members since its launch in 2020. Only 1.3% of households subscribe to Shipt Everyday, which Numerator noted is only available in limited markets.

Despite its limited availability, Numerator found Shipt Everyday captured 10.1% of its subscribers’ share vs. 4.3% of their total shoppers’ share. Walmart+ captured the highest purchase frequency, buy rate, and share of wallet from subscribers, capturing 18.5% of its subscribers’ share vs. 14.6% of their total shoppers’ share.

But Amazon was found to have the highest loyalty. Seventy-eight percent of Prime members do not subscribe to any other membership program. That compares with the 28% who only subscribe to Target’s Shipt Everyday and the 24% who only use Walmart+. Nearly three in four Walmart+ subscribers (73%) also have Amazon Prime, while 53% of Target’s Shipt Everyday members also have Prime.

Four in five households that count themselves as retail subscribers are committed to just one program, while 13.8% subscribe to two programs; 3.7% subscribe to three; and 2.5% subscribe to four or more programs. According to Numerator, consumers who subscribed to more than one program were more likely to be Black or Hispanic/Latino, from larger households, value-driven and buy on impulse.

H-E-B Launches Health and Wellness Platform

H-E-B has launched a health and wellness platform that incorporates both medical and pharmacy services, provides nutrition counseling and product merchandising to help consumers with their health needs.

H-E-B Wellness is focused on clinics run by the company that offer medical and dietitian services. The grocer currently operates seven locations and plans to expand its primary care and nutrition services across Texas in the next few years.

The company is planning to promote its private label products, including its H-E-B Organics and H-E-B Naturals lines, through the platform as an excellent source of better-for-you and nutritional foods.

“We believe that food plays an integral role in wellbeing, and as one of the largest sellers of food in the state of Texas, we’re committed to making it easy for Texans to live better and healthier,” H-E-B President Craig Boyan said in a statement announcing the venture.

Whether consumers are navigating the healthcare system due to a chronic disease diagnosis or simply trying to keep their family healthy, managing health and wellbeing have become increasingly complicated. H-E-B Wellness is seen as a “one-stop” destination for all healthcare needs. 

“Despite the growing focus on health today, consumers struggle to navigate their health journeys on their own. It can feel like a huge burden financially and emotionally. Everyone is seeking unbiased, reliable information and simple solutions to meet their unique health and wellness needs,” the company said in a statement.

Growth of Buying Groceries Online Continues to Slow

The thriving growth of the online grocery market has continued to slow since the boom triggered by the pandemic, a study from Coresight Research has discovered.

The report, “U.S. Online Grocery Survey 2022,” found 54.3% of the 2,100 shoppers polled had purchased groceries online in the past 12 months. That is a decrease from 59% who said they bought online a year ago.

This trend shows no signs of changing. Over the next 12 months, 46.9% said they plan to buy groceries online, a decrease from the 49.5% who planned to do so in the 2021 Coresight survey. This marks the second year in a row that customer expectations for the upcoming 12 months were below actual behavior in the past year.

However, Coresight noted there is some good news for e-commerce grocery sales. The report found the 54.3% of consumers who did buy groceries online in 2022 is 4.8 percentage points higher than the 49.5% of those surveyed in 2021 who said they expected to purchase groceries online over the coming year. The 2022 percentage of online grocery purchasers, too, remained above the percentages for 2020 (52%) and the pre-pandemic period in 2019 (36.8%).

The share of customers doing the bulk of their grocery shopping online has also grown nearly four percentage points. In 2022, 28.3% of those polled did most or almost all/all their grocery shop online. That compared with 24.7% in 2021 and 14% in 2020.

Among retailers, Amazon and Walmart were the most popular retailers with online grocery customers. The study found 51.6% and 50.5% of 2022 survey respondents, respectively, made a purchase with those operators in the past 12 months.

Rounding out the top 10 most-shopped online retailers were Target (25.5%), Sam’s Club (16.1%), Costco Wholesale (15.7%), The Kroger Co. (13.6%), Whole Foods Market (13.1%), Aldi (8.4%), Publix (7.1%) and Albertsons/Safeway (7%).

Gopuff Taps Bob Iger as Investor and Advisor

Gopuff has revealed that Bob Iger, former Disney CEO and chairperson, will become an advisor and investor. Iger will advise co-founders and co-CEOs Yakir Gola and Rafael Ilishayev to help Gopuff strengthen its relationship with consumers and to increase growth both domestically and globally.

“Bob Iger is one of the most important and visionary business leaders of this generation,” said Gola in a statement. “He defined consumer engagement, product innovation and organizational excellence. I am so proud and excited that Bob is joining team blue. Gopuff is building a platform designed for the future of the consumer industry, and nobody understands consumers better than Bob Iger.” 

Iger was CEO of The Walt Disney Company from 2005 to 2020, and helped Disney become one of the world’s largest and most influential media and entertainment companies. 

“It’s been exciting to spend time with Gopuff leadership learning about the company, the founders and their aspirations,” said Iger. “I am excited to advise, mentor and support the executive team as they continue building a company uniquely designed for how consumers are changing and growing.”

Philadelphia-based Gopuff was founded in 2013 and has more than 600 locations in 1,200 cities globally.

PLMA Live!
Industry Veteran Hosts New PLMA Video Program

In-the-Know industry journalist Carol Angrisani hosts a new PLMA video program called “What’s the Latest in Private Brands?” The program joins other exclusive content on plmalive.com from the PLMA Live! news team.

The info-packed new series goes beyond the headlines to provide a unique look at product trends, marketing and merchandising campaigns and industry buzz. The premiere episode includes private brand news from Costco, Foxtrot, Aldi and Hy-Vee.   Click here to watch.

 

Private Brands Support Social Causes

Retailers recognize the importance of charitable giving. They are leveraging their private brands to partner on cause-specific initiatives that help the environment, the hungry, pet shelters and more. Click here for video.

In the stores

Canadian supermarket chain Loblaw is adding over 100 new President's Choice PC products to its shelves this summer. The products are designed for the summer season and will be highlighted in the new PC Insiders Report, which also includes recipes and entertainment ideas. Some of the new products include PC Chocolate Cream Pie, PC Maple Cedar Planked Salmon, a PC Pizza Oven, PC Plant Based Chickpea and Sweet Potato Burgers, and PC Black Label Gold BBQ Sauce.

Aldi has introduced new appliance products under its Ambiano brand. The appliances come in a retro design that has been gaining in popularity among consumers. The items include a two-slice toaster, electric kettle, portable blender, egg boiler, milk frother, coffee maker, immersion blender, and more. The retro design kitchen appliances are available in blue sage or cream.

Texas supermarket chain H-E-B is making a move into home goods. The retailer opened its first Home by H-E-B department in a store in New Braunfels, Texas and plans to expand the concept to more stores. The home section will feature products under its Haven + Key and Texas Proud private brands. The Haven + Key assortment includes candles, mirrors and toss pillows as well as kitchen textiles, rugs, and throw blankets. The Texas Proud brand includes art, cowhide benches, and candles.

PetSmart has expanded its Arcadia Trail private brand with new items specifically designed for outdoor activities this summer. The new Arcadia Trail products include a dog shade tent, water-friendly dog toys, an inflatable dog bed, an elevated cot, a sleeping bag, and a high-visibility life jacket, among other products.

Walgreens’ store brand products will become the first vitamin and supplement products to feature the UL Verified Mark. The UL certification confirms the ingredients in the vitamin and supplement products are as stated on the facts panel shown on the product's label. Any verified Walgreens brand vitamin or supplement products will display a UL Verified Mark with a unique identification number consumers can use for more information.

Gopuff has launched a new exclusive new pizza-focused brand called The Mean Tomato. The new brand is Gopuff’s first freshly prepared food offering since the opening of Gopuff Kitchen in 2021. Customers can order The Mean Tomato as well as other food products offered by Gopuff and products will be quickly delivered by the company.

Midwestern grocer Coborn’s has expanded its Four Brothers private label to include a new assortment of BBQ entrees. The new products include hardwood smoked pulled pork, chicken, ribs, and briskets, along with new chef-created sides. All are available in Coborn’s deli and meat departments. The Four Brothers private brand also features bakery, grocery, and deli products.

Pottery Barn is collaborating with tastemaker Julia Berolzheimer on the creation of a new home collection. The collection consists of drinkware, décor, tabletop products line napkin holders, garden items, as well as textiles like quilts and duvet covers. The new line is Pottery Barn’s latest effort to expand their store brand home goods.

Market research
Survey: Consumers Are 'Hybrid' Shopping

A recent survey of 1,000 consumers by Radial has revealed that while shopping online remains popular, consumers are also starting to return to shopping in store in larger numbers.

Radial’s survey found 54% of respondents said they are shopping online more now than they did in 2020, with one-third of those saying they shop online a few times a week.

How products are delivered is an important decision-making aspect for online shoppers. Free shipping was found to be the most important consideration and consumers would sacrifice the speed of delivery for it. Only 23% said they would forego free shipping and receive an item they had ordered faster by paying for next-day shipping.

But speed of delivery could also mean changing the products they order. Almost 60% of those surveyed by Radial said they will seek products from other brands or retailers if it meant they could receive them faster.

While online shopping continues its popularity, consumers are also returning to stores. The survey revealed that 63% of shoppers are no longer as worried about COVID-19 and are willing to shop in-person without fear of exposure. 

Going to the store to pick up items is also popular with consumers. Radial found 24% of shoppers picked curbside pickup as the second most preferred service while 36% ranked ‘By Online Pickup In Store’ (BOPIS) as their third most preferred service

The price consciousness of consumers is continuing to grow with shoppers who were surveyed. Forty percent of respondents have stopped purchasing items that are not necessities, while 34% have delayed less-important purchases. Another 26% reported they had bundled purchases for online orders to reduce fees or shipping costs.

PLMA News and Happenings
Tom's Data Dive - May 15, 2022

In this feature for PLMA’s e-Scanner, Editor-in-Chief Tom Prendergast examines PLMA’s exclusive IRI/Unify sales data. He compares the latest monthly sales figures vs results from the same month a year ago to see which categories and products are showing growth and opportunities for PLMA members and retailers. This month’s column looks at the latest IRI statistics as of May 15, 2022.

The recent wave of store brand growth contains a great deal of good news for private label manufacturers.

IRI Unify, which is available to all PLMA members on plma.com, is a comprehensive database of dollar and sales products for departments, aisles, categories, and subcategories. Members can find information on 317 categories and 967 subcategories, as well as statistics from 17 departments.

In a brief look at IRI’s latest data, many recent category-centric sales increases catch your eye. Over the past four weeks, for instance, wine sales have grown 18.3%; pet treats gained 13.8% reaching over $43 million in sales, and frozen appetizers and snack rolls were up 34%.

There is also strong private brand growth in food and non-food staples. Yogurt had 7.3% growth; rice is up just under 25%, reaching $44.6 million in sales; bottled juices showed a 5.7% increase. Foils and wraps grew 14.2%, reaching over $40 million in sales while kitchen storage products increased over 15% and now have $96.5 million.

Categories where store brands have traditionally been popular have also moved ahead. Facial tissue sales are up over 10% and toilet tissue increased 18.3% and now have over $213 million in sales.

IRI Unify data is available to any PLMA member and can be found at plma.com.

Events

Where do you go to learn about developing and marketing store brands. There are no MBA programs. It takes too long to learn the secrets of the trade as an apprentice. The answer for more than 1,900 graduates has been PLMA’s annual Executive Education Program.

The 'Phenomenon' Continues
New formats and platforms, store expansion and redesign, merchandising and promotional strategies. Wherever ambitious retailers venture these days, store brands are an essential part of the journey and a key element for success.