Walmart to Provide GoLocal Services to Salesforce Clients

Walmart has announced it has entered a partnership with software giant Salesforce to provide its retail customers with store pickup and delivery services using Walmart's supply chain network.

Retailers and other businesses which use Salesforce's e-commerce platforms to host and manage their websites, will be able to use Walmart's GoLocal and Store Assist services to have order pickup done faster and provide same or next-day deliveries to online customers, the companies said.

GoLocal was launched in 2021 and is Walmart's delivery-as-a-service business fulfilling last-mile shipping needs for businesses at a lower cost than building out their own network, which can be a major expense.

Walmart's Spark Driver platform, the company's local delivery service that uses independent contractors, has drivers pick up orders from local stores and deliver them to shoppers' doorsteps the same day. On a conference call, the company said since its launch GoLocal has completed more than 3 million deliveries so far.

Adding more retail clients would help Walmart operate its fleet more efficiently and additional clients mean higher order volumes, pickup locations and increased route density that would lower costs per order.